Cultural Arbitrage: One Key to ‘Outsider’ Success in Japan’s Trillion Dollar Services Market

October 3, 2005
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Corporate Program past event

Corporate Lecture
Innovators Series
Monday, October 3
11:30 am – 1:15 pm

Read the Event Summary.

Tim Clark, Entrepreneur and non-resident Senior Fellow, SunBridge Venture Capital

J. Christopher Flowers, Chairman, J.C. Flowers & Co., LLC

While Japanese manufacturers such as Toyota and SONY have long dominated their respective industrial markets, Japanese consumer service providers have been conspicuously absent from the international services market, which now accounts for some 60 percent of global economic output.  Entrepreneur Tim Clark, in his latest book, Saying Yes to Japan: How Outsiders Are Reviving a Trillion Dollar Services Market (co-authored by Carl Kay), examines the history and future of Japan’s service sector, dissecting the perplexing infrastructure and offering innovative ways for outsiders to take advantage of the trillion-dollar hole in the Japanese system.  Analyses of the real estate, finance, and health care are paired with up-close profiles of innovators from around the world who use their “outsider” perspectives to successfully identify basic customer needs.

11:30 am -12 pm Registration & reception
12 – 1  Lecture and Q&A
1 – 1:15 Booksigning

Admission: Corporate members are entitled to a designated number of free admissions to this event, based on their company’s current membership level. These reservations must be made at least 48 hours prior to the event. Additional corporate registrants pay the discounted corporate member rate of $10 for the lecture. Nonmember admission: $15 for lecture.  The admission rate for academics and policy makers is $10.  When payment is required, prepayment must be made, or registration secured, with a credit card. All registrations and cancellations must be made at least 48 hours prior to the event. Substitutions are welcome.


  • Monday, October 3, 2005
  • 11:30 am